Where can I find information about Vantage cameras?

Vicon Vantage will transform the way you think about motion capture. With advanced technology, intelligent controls and intuitive design, it puts the power to capture in your hands.

Details on the Vantage camera range can be found in associated pages below.

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Where can I find information about the Vero and Vue cameras?

The Vero Optical family of cameras combine the benefits of affordable motion capture with the reliability that comes with Vicon's three decades of experience.

Details on the Vero Optical and Vue Video cameras can be found in the associated pages below

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Which Vicon systems are supported in Nexus 2?

Before you install Nexus 2, note the following limitations on supported systems:

  • Nexus only captures data from Vicon systems (including Vantage, T-Series, Bonita cameras and units).
  • Nexus 2 does not support connection to the Reference Video System (Nexus Slave application).
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What are the reference video options for Nexus 2?

Nexus 2 supports the following reference video options:

  • Vue Camera - seamless integration via POE (require Intel i340 T4 or i350 T4 network card)
  • Bonita Video - seamless integration via POE or Giganet (require Intel i340 T4 or i350 T4 network card)
  • Basler Camera - download the appropriate Pylon driver (A601fc and m, A602fc and m, pia 1000-60gc, pia 640c and m)
  • Firewire IEEE 1394 Camcorder - the camcorders are supported as long as they are automatically detected within Windows. It is recommended that a four port firewire card is used instead of the onboard firewire card.
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My cameras are not connecting into my Vicon software, now what?

There are a couple reasons as to why cameras will not connect into the software.  Below are some items to look at if you are encountering troubles.

1. Is the hardware on and connected to the computer? Make sure the Vicon connectivity device (i.e. POE+, Giganet or Ultranet) is connected to a configured network port. If you have not set up a network port please refer to the FAQ: How do I set up my network card?

2. Is the system in Live Mode? Please go over to the Systems Tab and make sure you are Live. This can be verified at the top of the 3D Perspective; it will either say “Live” or the name of the currently opened trial.

3. Is the Windows Firewall turned off? Make sure the Firewall on all networks are turned off. If you are in a situation where you are unable to do this, please contact support.

4. Do you have Anti-Virus installed? If so, is the active scanning on the Anti-Virus software turned off? The active scanning will disrupt communication between the computer and the cameras.

If the cameras are still not connecting into the software please contact support.

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What is the latest version of Firmware?

Latest Firmware

The most up to date Firmware can be found under the download area for the Vicon website. Vicon will always list the supported product for a given Firmware version and list significant features or fixes associated with these releases.

New updated firmware versions are designed to load onto legacy hardware(i.e. T-Series/Bonita), but do not (unless specially stated) contain any specific updates for these products and are functionally identical to previous legacy firmware builds. The ability to load newer firmware onto legacy hardware is provided for convenience when updating systems containing a supported mix of camera types. If you own a system comprised of only legacy hardware there is generally no need to update your firmware past the ‘Legacy Firmware Version’ (see below).

When updating Firmware make sure that the cameras and the remaining hardware run on the same Firmware.

Mixed Camera Systems:

When running a mixed system please ensure that the Firmware is the same for all cameras.

The Firmware version should correspond to the newest generation of camera in your system.


The most recent firmware update for T-series, Bonita and MX Hardware that contained specific updates for these platforms is:

Legacy Firmware 502

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How do I update the Firmware on my Vantage/Vero and mixed hardware?

A mixed or Vantage/Vero camera system needs to be on the latest firmware.  For version details, see What is the latest version of Firmware?

1. Please download the folder and then extract the files from ReprogrammingTool_X.X.XXX.zip. Once complete, run the executable inside. This will install the Reprogramming Tool for the appropriate Firmware version on the computer. 

2. Once the program has been installed make sure:

-Vicon software is closed

-Vicon hardware is on

-To check your firewall; either disable or allow this program through the firewall

3. Double click on the Reprogramming Tool to start the program. The program will automatically search for all Vicon hardware which can be updated. Click Next when ready.

4. A list of existing Firmware for all devices is now presented. You have the option to reprogram all devices.

This process can be slow.  Please do not interrupt the programming process.  Once the reprogramming is completed you will be able to go to the next page and close out of the programming tool.  If any cameras fail or you have further questions, please contact support

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How do I update the Firmware for legacy hardware?

For a pure Legacy system (T-Series, Bonita and MX Hardware) Vicon hardware should be on Firmware 502. 

1. Download the Firmware and extract the files from the Firmware_502.zip folder. Once extracted place MXFirmware_502.mxe in a location easy to find such as the Desktop or Downloads folder.

2. Make sure all Vicon hardware is turned on. Open the core Vicon Software (Tracker or Nexus).

3. Navigate to the Systems tab, right click on Local Vicon System and select Reprogram Vicon Firmware. In the new window, all Vicon hardware and current firmware versions is listed.

4. Click Browse and navigate to the saved MXFirmware_502. Once the file has been selected, check which devices need to be reprogrammed and click Reprogram.

The reprogramming process might take some time.  Do not interrupt the process.  If any cameras fail or if there are further questions, please contact support.

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How do I update the Firmware on my Cara Logger?

The steps below explains how to update the firmware:

1. Download the “.tgz” file and save it in a known location. As default, when upgrading to a new bundle, CaraLive will open this location: “C:\Users\YOURUSER\AppData\Local\Vicon\CaraLive\Firmware” so preferably, save it in that location.

2. There is no need to decompress the file. CaraLive will run its package contents once it is selected as the new bundle to upload.

3. To install it in the logger, go to the “Actions” option on the logger you want to upgrade and click on it. You will then be presented with three other options. Select “System”.

4. Once in the “System” sub-option, select from the list of available actions the one that reads “Upload New Firmware…”. A pop-up window should appear.

5. As mentioned earlier, CaraLive will open the location where it expects the “.tgz” file to be saved. However, if you have stored the bundle file in a different place, point CaraLive to that folder and select the “.tgz” file.

6. Make sure you have at least 50% of battery before continuing and do not disconnect the power during this process. A warning message will appear, make sure you read it, understand it and then press “Yes” to proceed with the update.

7. CaraLive will show a progress bar and after the process is done, the logger will restart.

8. That’s it! Once the logger is up and running it will have the latest version of CaraBundle.

This procedure is only to upload new bundles. To check and modify already installed ones (because the logger keeps all installed builds unless specifically deleted), the user needs to go to “Actions>System>Manage Firmware…”.

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What is Link Aggregation and how do I set this up in my Vicon System?

Link aggregation is used to describe various methods for using multiple parallel network connections to increase throughput beyond the limit that one link (one connection) can achieve. Link aggregation is supported in Tracker 1.3+, Nexus 1.8.5+, Blade 2+.

When setting up Link Aggregation ensure that you have the correct Network cards (Intel i340-T4 or the Intel i350-T4 cards) installed on your capture PC. Once you have the correct Network card(s) follow these steps:

1. Make sure your three network ports have fixed IP addresses, and A maximum of nine NICs are allowed ( – inclusive).

2. Connect the and ports to one Giganet/Power over Ethernet switch (POE) and to the other Giganet/POE. You will need an extra cable connecting your Giganets/POEs.

3. Run Tracker/Nexus/Blade, set your workspace to Camera and select all the cameras in the System pane (you will need to expand Vicon Cameras). Please do note that there might be slight differences between the three applications.

4. Turn the Giganet/POE connected to off then select all the cameras that just went red in the System pane.

Select the Destination IP Address drop-down and select

5. Select the remaining (green) cameras then scroll down their Properties, select the Destination IP Address drop-down and select

6. Turn the Giganet/POE connected to back on. Select all the cameras in the System pane.

Save your System configuration.

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How do I configure an External Trigger for a T-series system?

You can remotely trigger the Vicon MX T-Series system to capture data, based on the input signals an MX Giganet receives from a supported third-party device connected to the Remote Start or Stop sockets.

You must create your own cable to plug into the Remote Start or Stop sockets in the rear of an MX Giganet, using RCA plugs.

More details on how to configure a remote trigger can be found in Chapter 15 of T-Series GoFurther v1.3.pdf.

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What is the total sampling rate of the Analog ADC Card on a Giganet Lab and a Lock+?

The analog ADC card is a 64-channel device for generating 16-bit offset binary conversions from analog sources. The input impedance is 1 MΩ. The data sampling frequency is common to all channels; while it is independent of the camera frame rate, it is affected by the camera frame rate specified in Nexus. The maximum rate at which you can sample data via the ADC card is 192,000 samples/second (192 KHz).

No. of Channels
Max. Capture Frequency (KHz)
1 192
4 48
8 24
16 12
32 6
64 3
  • Each channel has a programmable gain, which can be set to +/- 10 volts, +/- 5 volts, +/- 2 .5 volts, or +/- 1.25 volts
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How do I solve a Force Plate calibration file not loading into Nexus?

When you add a force plate in Nexus, you are also required to install the Calibration File into the appropriate dialogue box. The Calibration file generally comes with the device from the manufacturer. This can be a .Plt file or an .acl file for AMTI plates.

There may be occasion when the file located does not populate the drop down box on selection within Nexus.

In this instance, you may need to hand edit the file to remove any white space or extra characters, such as Commas and Carriage returns, in order for it to be read by Nexus.

Open the file in a text editor, and remove any white space and/or extra characters not required.



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How can I measure Real-time Latency?

When thinking about latency in Vicon real-time data, it is important to remember that small amounts of latency are introduced at every stage of the pipeline. To most accurately track latency, it is important to be able to measure latency end- to-end over a multi-computer pipeline--- starting with the physical motion event, capture and processing by the Vicon system, receipt of the 6-dof sample by a client processor, through the rendering processor pipeline, and finally to the data display.

One of our customers involved in real-time virtual reality came up with a clever set-up to measure latency at every stage of their processing pipeline. This testing method is described in general below.

"We built a custom external timing device to capture the start of a motion event and track the resultant motion sample through the system pipeline. Our latency measurement scheme uses the external timing device together with a manually propelled pendulum to correlate the real and tracked motion. The timing device consists of a 100-ns clock, 6 latched data arrays, and 3 serial ports. The pendulum has an IR emitter on the swing arm and an IR detector on the base. Vicon markers are attached to the swing arm so that its trajectory may be tracked in real time. The clock is started when the swing arm passes over the IR detector. Since this is a known point in space, an identifiable event sample will be generated by the Vicon system. Then any of our software, running on any computer, can send commands via the serial ports to latch the contents of the counter as the sample propagates through the system. This allows us to measure the latencies between different stages of a multi- workstation processing pipeline. A photo-sensor attached to the display screen will automatically set latch 6 when triggered, allowing us to measure the end-to-end latency. The stored timestamps may be read back at any time over any serial port to get a list of latencies.

These tests have been run while tracking different numbers of markers and objects to determine how latency increases with the number of objects tracked. (With the Vicon system, the latency appears to increase in a linear fashion as marker count increases.)"

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How should you clean markers?

Cleaning Pearl markers:

Place them in a mild solution of hand soap and water and gently shake them.  Then rinse in clean plain water and let them dry. 

Do not rub them, as this will reduce their retro-reflectivity by removing glass beads from the surface. 

They should be handled with the hands as little as possible to reduce contamination from skin oils.

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